Can I ask for a home visit?
Can I view my dental records?
How do I make a complaint?
We are devoted to providing a great service at all times to our patients. We aim to ensure all of our patients leave happy with the treatment and service that they have received. In the unlikely event that you should have a complaint with any of the treatment/services that you have received we will always aim to resolve the issue with you. We will follow our code of practice for patient complaints at all times. The practice manager who is the practice complaints manager will deal with all complaints. Complaints dealing with clinical care or associated charges will normally be referred to the dentist concerned, unless the patient does not want this to happen.
Read more about our Code of Practice for Handling Patient Complaints