Random patients from each dentist were asked to complete the questionnaire and they are then audited to look at any areas we need to address to improve our services to our patients.
The audit showed very positive results again highlighting that standards we provide are being maintained and improved in some areas.
It also highlighted some areas which we had addressed on previous audits that had improved but which we still needed to address to maintain or improve standards in these areas.
Some comments were made on the completed audits. The comments were: